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Terms & Conditions:

No Quibble Returns: For peace of mind we are happy to accept returns for an exchange or a credit note of the same value which will include gift box value and standard postage fee to ensure that your recipient is delighted and the best thing is you can blame it on us!

Secret Service subscription is non-refundable however exchanges or credit notes will be granted in the case of returns.

Please refer to our return policy for our full standard return procedure and details of how to handle your return, or if in doubt please email us with your query:

International Secret Service Delivery: we will send the gift out in the first 3-5 days of the month however we cannot be held responsible for customs delays. We will ensure that where special dates have been requested we will do all we can to ensure that the gift is delivered in good time.

Amending Subscription Information: Please rest assured that if you need to amend your subscription information, such as size or style preferences, then simply email us at and we will take care of the amendments.

Discounts cannot be used in conjunction with the ‘Secret Service’.

Please refer to our full terms & conditions for more in depth details.