When you place your order, you’ll have the opportunity to register with us in order to be able to retrieve your details and select a delivery address with ease. (Please note that this does not include your payment card details.) You’ll be asked to set up a password to access your account.
We take your privacy and security very seriously. We make sure we only use your information in the way that you want us to. When you shop at our website we protect your payment details by encrypting your information before it is sent over the internet. Please visit Security and Privacy for further details.
It’s easy! Simply enter your e-mail address in the newsletter subscription box at the bottom of the page. Our weekly email newsletter will keep you up to date with our latest lingerie, new arrivals and promotions. You can also enter our exclusive competitions.
If you decide that you no longer want to receive our weekly email newsletter you can unsubscribe at any time. Contact Us or click the 'Unsubscribe' link at the bottom of the newsletter.
We realise how important it is to securely store your information that you provide. GlamorousAmorous.com maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
Simply click here to access My Account and then click the ‘Forgotten Password’ link, you will then be emailed details to create a new password.
Simply click here to access My Account where you can edit the appropriate details.
Simply select an item from anywhere on this site, choose your preferred colour and size – then click on the ‘add to bag’ button. When you have finished shopping follow the checkout procedure.
Add products to your basket in the usual manner then go to Checkout. On the Shopping Bag page, when prompted simply enter your 'Special' Voucher Code/Promotional Code in the box provided. The relevant amount will now be deducted from your total.
Yes you may place an order to be delivered to the billing address used on your Credit / Debit card or you can specify any other delivery address.
The delivery charge is £6 for the UK, £12 for Europe and £18 for the Rest Of The World. There is only one standard delivery charge per order no matter how many items you have in that order. Please see our delivery information for full details and further delivery options.
You can pay by Mastercard, Visa, Domestic Maestro/Solo, Visa Electron, Maestro, JCB, Visa Delta and American Express.
When you make an order you will receive an email confirmation from us acknowledging your order. The order acknowledgement will contain your order number and details of the goods ordered. Please note that this email is only to acknowledge that your order has been received and is not confirmation that your purchase has been made. We would only contact you thereafter should we not be able to proceed with your order in any way.
Because we start to process your order as soon as possible after we receive it, we cannot guarantee that we will be able to amend your order as it may have already been dispatched. If you change your mind after we accept your order you may contact us at email@example.com and we will do our best to amend details. Upon receiving your order you may return any goods to us for a full refund. We will refund the payment card with the price paid for the item on receipt of the returned goods.
If you realise your personal details are incorrect once you have completed the ordering process please email our customer service team at firstname.lastname@example.org, ensuring you include your order number.
If an item you have ordered is unavailable when we come to prepare your order you will be informed by email or telephone that we are unable to ship that item. You will not be charged for that item or we will immediately issue a refund to your account. We will ship any remaining items that you have ordered. If on receiving the remaining items you decide that you do not wish to keep them then you may return them to us for a full refund. Please see Refund Policy for full refund details.
Please be aware that although we dispatch promptly we don`t deliver personally! Delivery will be dependent on the designer selected. The delivery time for UK orders is shown on the product page below the size box and will be clearly displayed once you enter a size. All orders for in stock items will be dispatched within 48 working hours or you will be contacted. Please see Delivery Information for full details.
Please email email@example.com for assistance.
Standard deliveries will usually be made on Monday through to Saturday generally from 7am onwards, by Royal Mail. If you or the intended recipient is not available, when the delivery attempt is made the post-person will leave a card at the delivery address confirming that they have tried to deliver. Follow the instructions on this card to arrange collection or redelivery.
There are a small number of postcodes, usually in remote rural areas, where we cannot guarantee delivery within our usual timescales.
You can return any item you are not completely happy with within 14 days of despatch date. We will refund the payment card the price paid for the item on receipt of the returned item in accordance to our refund policy. Please see Returns Policy for details on how to return your order.
If on receiving the other goods you decide that you do not wish to keep them then you may return them to us for a full refund. We will refund the payment card the price paid for the items on receipt of the returned items. Please see our Returns Policy for details on how to return your order.
You should return the wrongly shipped item to us for a full refund. We will refund the payment card the price paid for the item on receipt of the returned item. Please see Returns Policy for details on how to return your order.
You should return the faulty item to us for a full refund. We will refund the payment card the price paid for the item and standard postage paid on receipt of the returned item. Please see Returns Policy for details on how to return your order.
We will refund the payment card the price paid for the item on receipt of the returned item. You will receive an email confirming the refund has occurred and that your card has been credited. Please see Returns Policy for details on how to return your order.